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Return & Refund Policy

Jean M's Promise to You

Satisfaction in your Jean M purchases is our top priority. We are confident in the wide selection of high quality products presented to you in our catalog and on our site. However, if you are not satisfied with your purchases, please inform us within 30 days for a prompt replacement or refund. Your personal approval of the Jean M shopping experience is our highest reward.

Quick Contact
Phone 1-800-766-8595
Mon - Fri 9 am - 10 pm
Sat 10 am - 2 pm

E-mail us with questions or comments.

Chat Live with a customer service rep.
Mon - Fri 9 am - 10 pm
Sat 10 am - 2 pm

Fax 1-800-826-2712

Note: All times are ET